f88b's Privacy Policy — Your Data Is Our Responsibility
This policy clearly explains how your personal information is collected, stored, and used on the f88b platform.
Introduction & Scope
f88b is a trusted online casino and betting platform in Bangladesh. We take our users' privacy seriously and are committed to protecting your personal information.
This Privacy Policy ("Policy") applies to the f88b website and all related services. By using this platform, you are considered to have accepted all terms of this Policy. Please read it carefully.
This Policy applies only to information collected through the f88b platform. We are not responsible for information collected from third-party websites or services.
Important Notice: f88b is only for users aged 21 and above. We do not knowingly collect personal information from minors. If we become aware that a minor's information has been collected, we will delete it immediately.
What Information We Collect
We collect various types of information when you create an account and use services on f88b. The types of information collected are described in detail below:
Personal Identity Information
Full name, date of birth, national ID or passport number — required for account verification.
Contact Information
Email address and mobile phone number — used for account verification, security notifications, and customer support.
Financial Information
Partial account details for bKash, Nagad, Rocket, Upay, or bank accounts — required for deposit and withdrawal services.
Technical Information
IP address, browser type, device information, cookie data — collected for security monitoring and service improvement.
Usage Information
Gaming activity, betting history, login times and frequency — used for account analysis and responsible gaming monitoring.
Location Information
General geographic location data (at country and region level) — used to confirm proper service availability.
How Your Information Is Used
f88b uses the information we collect only for legitimate and specific purposes. We never use your information for unnecessary purposes or for the commercial interests of third parties.
3.1 Primary Purposes of Use
- Ensuring account creation, verification, and secure management
- Processing deposit and withdrawal transactions — via bKash, Nagad, Rocket, Upay, and bank transfer
- Providing customer support and resolving issues
- Sending information about bonuses, promotions, and VIP benefits
- Preventing fraud and ensuring account security
- Monitoring and enforcing responsible gaming guidelines
- Meeting legal obligations and maintaining regulatory compliance
- Improving platform performance and user experience
3.2 Communication-Related Use
Using your email or mobile number, we may send account verification codes, security alerts, transaction confirmations, and notices of important policy changes. We seek your consent before sending marketing messages, and you may opt out of such communications at any time.
Our Commitment: We never sell, rent, or share your personal information for third-party marketing purposes. Your information is used only for purposes directly related to f88b services.
Cookies & Tracking Technologies
f88b uses cookies and similar tracking technologies to keep the website running smoothly and to improve user experience.
4.1 Types of Cookies
- Essential Cookies: Without these, the platform cannot function properly. They are essential for login sessions, security verification, and core functionality.
- Functional Cookies: These save your preferences, language settings, and personalized experience.
- Analytics Cookies: Used to understand website traffic and usage patterns — not personally identifiable.
4.2 Cookie Controls
You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may prevent you from using some core features of the platform. For details on changing cookie settings, refer to your browser's help section.
Sharing Information with Third Parties
f88b may share information with third parties in specific situations and subject to strict conditions. Each case is clearly described below:
5.1 Payment Processors
To complete deposit and withdrawal transactions, we share the necessary financial information with bKash, Nagad, Rocket, Upay, and associated banks. These service providers operate under their own privacy policies.
5.2 Technology & Gaming Partners
Gaming software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may process limited technical data to ensure fair play. This information is used solely for operating gaming services.
5.3 Legal & Regulatory Authorities
Information may be disclosed to authorities where required to meet legal obligations, prevent fraud, or comply with court orders. Such disclosures are made on a legal basis, and we provide only the minimum necessary information.
5.4 Business Transfers
In the event of a merger, acquisition, or business restructuring, user information may be transferred. We will notify users in a timely manner before any such change takes place.
What We Never Do: We never sell your information, share it with advertising networks, or use it for unrelated commercial purposes.
Data Security Measures
f88b uses industry-standard security technologies and processes to protect your personal information. Our security framework is continuously reviewed and improved.
- SSL Encryption: All data transmission between you and our servers is secured through SSL/TLS encryption.
- Data Encryption: Stored sensitive information, especially payment-related data, is kept in encrypted form.
- Access Controls: Only authorized staff can access your information, and only when there is a specific need.
- Security Monitoring: Our systems are monitored around the clock to detect suspicious activity.
- Two-Factor Authentication: An additional security layer is applied to account logins and financial transactions.
- Regular Security Audits: Our systems are periodically audited by third-party security experts.
In the event of any cyber threat or security breach, we act quickly and notify affected users in a timely manner where applicable. However, no digital system is entirely risk-free — so we advise users to use strong passwords and stay alert to security messages.
Your Data Rights
f88b believes every user should have clear and effective control over their own information. Your rights are outlined below:
Right to Access
You have the right to know and view what information we hold about you.
Right to Rectification
You have the right to request correction of any inaccurate information we hold about you.
Right to Erasure
In certain circumstances, you have the right to request deletion of your information.
Right to Restrict Processing
The right to object to or request restriction of the processing of your information for specific purposes.
Right to Data Portability
The right to request your information in a structured, machine-readable format.
Right to Withdraw Consent
The right to withdraw consent given for specific types of data processing at any time.
To exercise these rights, email us at [email protected] or contact us via 24/7 live chat. We will process your request accordingly. However, in some cases, legal obligations may require us to retain certain information for a specified period.
Data Retention & Storage Period
f88b retains your information only for as long as necessary. The retention period depends on the type of information and its purpose.
8.1 Active Account Data
All account and service-related information is retained while the account remains active. This information is necessary for service delivery, security, and customer support.
8.2 Closed Account Data
After an account is closed, certain information — particularly financial transaction records — may be retained for a specified period due to legal and regulatory obligations. This period is determined in accordance with applicable law.
8.3 Data Deletion Process
When the retention period ends or when fulfilling a deletion request, we securely and permanently delete or anonymize your information so that you can no longer be identified.
Minors & Age Verification
f88b strictly does not provide services to anyone under the age of 21. We maintain an age verification process and are committed to protecting minors.
- Required documents are collected at registration to verify age
- Any account identified as belonging to a minor is suspended immediately
- Any minor's information that is identified is deleted immediately
- Parents and relevant authorities are notified as necessary
If you believe a minor is using the f88b platform, please contact us at [email protected].
Policy Changes & Updates
f88b reserves the right to update this Privacy Policy from time to time. Changes may be driven by service improvements, technical updates, or new legal requirements.
10.1 Change Notifications
For any significant changes, we will send a notification to your registered email address and display the updated date on this page. For minor changes, only the date on this page will be updated.
10.2 Consent
Continued use of f88b after updated policy is published will be considered acceptance of the new policy. If you do not agree with the new policy, please close your account and contact us.
Contact & Complaints
If you have any questions, comments, or complaints about this Privacy Policy, please get in touch with us. Our support team provides assistance in both Bengali and English.
Once we receive your request or complaint, we will process it as quickly as possible. We give special priority to serious privacy-related matters.
Our Pledge: At f88b, your privacy is not just a legal obligation — it is part of our core values. We believe transparency and respectful conduct are the foundation of long-term trust. Your trust is our most important asset.